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Store image has very little to do with product assortment decisions - true or false?

True

False

The concept of store image plays a crucial role in product assortment decisions. Store image encompasses the perception that consumers have about a retailer based on a combination of factors including the store’s layout, design, branding, atmosphere, and the types of products offered. A strong, well-defined store image can influence customer expectations and preferences, which directly affects the assortment of products a retailer chooses to stock.

When a retailer has a clear image, they can tailor their product assortment to meet the specific needs and desires of their target market. For instance, a high-end boutique will choose a different assortment of luxury products to align with its upscale image compared to a discount store, which may focus on value-oriented products. Hence, a store whose image conveys exclusivity or luxury is likely to curate a product selection that reflects that image and targets customers seeking premium offerings. Conversely, a store known for affordability will prioritize stocking a broader range of value products.

Overall, store image is integral to product assortment decisions because it defines customer expectations and guides retailers in selecting the right products that reinforce those expectations, ensuring a cohesive shopping experience.

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Only in discount stores

Only in upscale stores

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