Ace the CPCA Challenge 2025 – Unleash Your Professional Power with Practice Questions!

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Which of the following is an effect that changing consumer demographics are having on retailers?

Shelf plans are expanding

Category captains are more important

Shopper marketing is increasing in popularity

Shopper clustering is increasingly important

Changing consumer demographics significantly influence retail strategies, and one notable effect is the increasing importance of shopper clustering. As demographics shift, retailers are recognizing the need to better understand the shopping behaviors and preferences of diverse consumer groups. Shopper clustering involves grouping consumers based on common characteristics, such as age, income, lifestyle, or purchasing habits. This approach allows retailers to tailor their offerings, marketing strategies, and store layouts to effectively meet the needs of different demographic segments.

For instance, younger shoppers might prefer digital engagement and sustainable products, while older demographics may prioritize convenience and personal service. By leveraging shopper clustering, retailers can ensure they are addressing these varied needs, thus enhancing customer satisfaction and loyalty.

While the other options present relevant strategies and changes influenced by consumer demographics, they do not directly highlight the grouping and targeted approach that shopper clustering embodies. Expanding shelf plans or increased shopper marketing can be part of a retailer's adjustment strategy, but the key focus on understanding and responding to demographic changes through clustering is what makes this choice particularly impactful in a rapidly evolving retail environment.

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